The Telecom Regulatory Authority of India (TRAI) on Monday issued an advisory to the public to exercise caution and check charges while joining online conference platforms beforehand to avoid “bill shocks”.
“It has been brought to the notice of TRAI that a few consumers have experienced bill shocks when they joined online conferencing platforms inadvertently dialing international numbers,” it said.
Public should check the terms and conditions before using dial-in service provided by online conferencing platforms and cost applicable for contacting the customer care center of such platform in terms of tariff for voice calls and other charges as may be applied by the service providers, the advisory said.
Read Advisory Here: